Jura Capresso Impressa Z5 Review

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What kind of coffee lover are you?

Maybe you love a hot, frothy cappuccino. On cold days, a cup of freshly brewed coffee hits the spot. You don’t have a particular favorite style of coffee beverage; instead you drink the beverage that looks appealing when the mood strikes.

Does the idea of an at home coffee center that will make all your favorite coffee drinks at the touch of a button sound like heaven?

If so, then the Jura-Capresso Impressa Z5 should be high on your list of considerations.

(Amazon’s discount prices change daily so check out the sale price for this item right now by clicking here)

Now, this is no regular automatic espresso machine. This is a state-of-the-art coffee center that will sit serenely on your counter top in all its platinum metallic glory and dispense coffee, cappuccino, lattes and more with the press of a button.

This machine is made just for the serious coffee enthusiast! It is also a serious monetary investment, so it is very helpful to thoroughly know this machine before you decide to purchase one. So, where to begin? First, let’s take a look at an in-depth video of this machine

Jura-Capresso, Inc.

This company is a result of a merger between Capresso, Inc. and Jura AG. Capresso, Inc. has been making high-end at-home coffee equipment since 1994. Jura AG has been in the business in Switzerland since 1931. Many Jura-Capresso customers believe their machines produce beverages that are comparable to or often better than those $4-5 cups at the local coffee bar.

What Is the Benefit of High-Pressure Brewing?

Compared to other brewing methods, such as French Press, Auto drip, or cold brew, to name a few, high pressure brewing has a reputation for achieving more flavor and more aroma. The high-pressure system features an 18 bar pump that forces hot water through the coffee grounds, leaving behind the bitterness.

Jura-Capresso Service and Quality

A visit to the Jura-Capresso Inc website will quickly reveal that the company prides themselves on making machines that are easy to use, easy to take care of and beautiful to look at.

The site also features many testimonials from customers raving about the company’s coffee centers and great customer service. Of course, this is the company website, so they are going to feature themselves in a favorable light.

Now, when we take a look at other review sites, we will see some more balanced reviews. The reviews tend to be mostly favorable, with good, detailed descriptions of the machine and each reviewer’s experiences with it. However, the low-rated reviews discuss issues with defective parts and company customer service issues that are important to take into consideration.

What People Are Saying About the Impressa Z5

Reading the reviews for the Impressa Z5 is very helpful, as people who own this machine can give you a clear picture of how to use it, what to watch out for and any problems they have run into. As a whole, the people who give this machine high marks love the convenience, the taste of their coffee beverages and the ease of dealing with the Jura-Capresso company. As one reviewer put it, “I am a customer for life and can’t say enough about how much we love this coffee machine!”

There are some pitfalls to watch out for, as mentioned above in talking about the company itself. Negative reviews of the Impressa Z5 seem to fall into three main categories:

  • Poor customer service
  • Defective parts/numerous breakdowns
  • The quality of the machine vs. the high price tag

Many people report sending the machine for repairs numerous times, and some say their dealings with customer service were more of a headache than helpful. Some felt that the warranty conditions were a hassle, with having to send the whole machine for repairs, while others reported the repairs were done quickly and felt the experience was positive.

So, as you can see, it really is a case of many individual opinions, and the best way to handle this may be to read as many reviews as you can and make the best decision based on your coffee center wants and needs.

What You Get When you Purchase the Z5

The Jura-Capresso Impressa Z5 is an automatic coffee center that can brew these beverages at the touch of a button:

  • Cappuccino
  • Latte
  • Hot Chocolate
  • Hot tea
  • Ristretto
  • Espresso
  • Café Lungo
  • Crema Coffee

When you remove the Z5 from the box, you will find:

  • Your dual tone platinum metallic coffee center
  • Quick reference guide
  • Operating Instructions
  • Cleaning tablets
  • Clearyl Filter
  • Cappuccino cleaner
  • Burr grinder release
  • Tool
  • Water hardness indicator
  • Strip
  • Measuring scoop

It has been noted by several reviews that you will be replacing the filters, tablets and cappuccino cleaner a quite a fast clip, so be prepared. The warranty will only hold up if you are buying approved replacements from the Jura-Capresso brand, which can be a little pricey. As for that warranty? Here are the details:

Product Warranty

Jura-Capresso offers a 2 year or 6,000 cup warranty, whichever comes first. During the warranty period, customers are asked to send the machine to Jura-Capresso for repairs, and the company will send the machine back once repairs have been completed.

Now that we’ve taken it out of the box, let’s take a look at our machine.

A First Look at the Jura-Capresso Impressa Z5

The Impressa Z5 is 14” tall by 12.5” wide by 16.5” in length and it weighs 30 pounds.

Let’s start by looking at the top. This is where the beans will go into the machine for grinding. It may be best to find a home for your machine on an open spot on your counter top, as you will have to get to the top to pour in the beans, and won’t be able to accomplish this easily if the machine is under a cabinet.

Also on the top of the machine is a rotary dial that allows you to change coffee strength or coffee/milk volume without messing with the presets.

The Front Panel

Next, the machine features a row of eight silver buttons across the top of the front panel. These buttons are the one touch beverage options for your machine.

They are designed to be easy to use and each button is preset for the beverage you are making. However, the Z5 is fully customizable! You can reprogram or rename all the buttons to your liking, which is a nice feature.

The machine features an LED screen that displays helpful messages, and tells you what type of coffee beverage you have chosen. Down lower will be the two spouts. The middle spout is height adjustable for short or tall cups. On the right side of the machine is the cappuccino spout, which is removable so you can attach either the short or long spout.

The bottom of the machine is taken up with the drip tray. It is recommended by many reviewers that the machine, or at least just the drip tray, is placed on a waterproof surface, as there will be spills when emptying.

Inside Knowledge

There are a few essential things to know about the inside of your machine. First, there is a 20 ounce stainless steel milk container within that will keep the milk cold for up to eight hours. Also, the stainless steel burr grinder is integrated right into the machine, and features a safety lid that only allows the grinder to work with the lid on.

Many reviews note that the grinder is very quiet. One thing to keep in mind: it is suggested that the drier your beans, the better the grinder works. Oily beans tend to gunk up the system.

Another cool feature of the Z5 is an invisible bean level sensor. It will let you know when you are low on beans so you don’t run out. Also, there is a funnel system that allows you to use pre-ground coffee, too.

The machine has a 96-ounce removable water container, which will make 60 espressos, and a 10-ounce bean container.

As you can see, the machine has many features that make it easy to use and perfectly dispense coffee drinks.

Cleaning the Impressa Z5

Jura-Capresso, Inc. includes the Clearyl filter, cleaning tablets and cappuccino cleaner with your machine, and you will be buying more as you use your coffee center. The Clearyl system removes junk from your tap water to help your coffee taste better, and there is an indicator to help you know when to change your water. Much of the cleaning the machine does is automatic, with helpful reminders on the LED screen. The LED screen will “talk” you through the whole process, and you don’t have to remove any parts!

The Jura-Capresso Website Has Helpful Information

The Jura-Capresso website has many helpful features available so you can get the most out of your product. There is a complete page full of information about the Impressa Z5, and all of their other products, plus comparison charts, videos, photos and reference guides. You can also contact customer service through the website.

A Final Note

So, there you have it. If you’re dreaming of a world where you can wake up to a coffee bar right in your own kitchen, the Jura-Capresso Impressa Z5 should be on your list of automatic coffee centers to consider.

you should be able to get fully half of the original list price at Amazon.com and seems to be the best deal when buying new. Just make sure if you look elsewhere that you know what you are getting, as there are many refurbished Z5’s for sale.

Still not sure? Want to look at other machines too? Check out our Super Automatic Espresso Machine Guide